Ensuring a smooth and efficient passenger process is crucial for airports seeking to enhance their competitiveness as global or regional gateways. Today, travelers inevitably have to navigate numerous touchpoints before boarding their flights, and long wait time in queues still remain a significant challenge for many airports. In this panel, speakers will share insights on passenger facilitation and discuss innovative strategies for streamlining passenger processes at airports, in the aim to create a truly seamless journey and elevate the overall travel experience.